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IT Support for Practices

IT Support for Practices  

The GP Care Group has fully mobilised its IT working solutions to cloud-hosted services using the Office 365 suite which has resulted in a faster and seamless file sharing and collaboration platform. 

Practices are able to access Microsoft Office resources on SharePoint and fully utilise Teams to collaborate and use applications to access all essential files centrally which significantly eases navigation, document control whilst providing an interactive and user-friendly interface.

The IT team can also provide Office 365 top-up training to all Practice staff to enable them to fully utilise all the features of Office 365, ensuring our workforce is digitally confident. 

Training modules include:

An Overview of Office 365 with an emphasis on Digital Safety
One Drive and SharePoint features including uploading/downloading and sharing
MS Teams features and advanced functions
Using Outlook more effectively including calendar features
Using OneNote.

Additionally, The Care Group uses MS Teams as our main mode of telecommunications and have been able to set up numerous hunt groups smoothly including recently for our advocacy services which has had around 19,000 inbound and outgoing calls over the last three months.

The IT team can also provide Clinical Systems training and has completed EMIS training to 255 of our 0-19 staff. 

The Care Group is proud to be investors in staff training especially in the area of IT and can offer this training to staff within Primary Care. 