The programme is designed to address the borough's Vital 5 health priorities and combat loneliness. The contract underscores the Care Group's commitment to fostering a healthier, more connected community.
The Making Every Contact Count training programme is tailored to frontline workers across Tower Hamlets. It equips them with essential skills to initiate meaningful health and wellbeing conversations with residents.
The training embeds the Vital 5 framework, which are the five things everyone can do to help prevent ill health and stay healthier for longer.
The Vital 5 ways to stay healthy are to:
In addition to the Vital 5, a dedicated module addressing loneliness and isolation is breaking new ground. Highlights of the training programme include interactive workshops, bespoke modules on loneliness and isolation and a resource hub packed with education and support materials.
Ekramul Hoque, Assistant Director of Workforce Transformation at Tower Hamlets GP Care Group, said: “This award celebrates the training’s systemic rollout, which aims to build a confident and skilled workforce across public and third sector organisations. By fostering empathy, improving communication skills, and enhancing signposting capabilities, the programme ensures that every resident interaction becomes an opportunity to promote health and wellbeing.”
Liam Crosby, Associate Director of Public Health, said: “By focusing on practical ways to reduce health inequalities faced by some groups locally, Making Every Contact Count is an important step towards a healthier borough. It has the potential to have a positive, ripple effect on the health of residents across Tower Hamlets. We welcome the collaborative approach to reducing health inequalities taken by the Care Group.”
