This site uses functional cookies only. Remind me later I accept

Urgent Treatment Centre

COVID-19 Update:

The UTC is operating as normal. 

Please note that only the patient will be admitted into the Clinic with only one carer/parent where necessary. 

Tower Hamlets Urgent Treatment Centre: When it’s URGENT but not life-threatening

When it comes to accessing medical care that’s urgent but not life-threatening, people in Tower Hamlets now only need to do one thing; call NHS 111 (free, even from mobile phones) who will direct callers to the most appropriate service.

Where is the UTC located?

The UTC service is located in Clinic 1 at The Royal London Hospital’s Cavell Entrance on Stepney Way. It offers GP-led healthcare 24 hours a day, seven days a week.


Screenshot 2019-08-13 at 14.18.58.png


Conditions that can be treated at the UTC

The Tower Hamlets UTC is equipped to diagnose and deal with many of the most common ailments people attend A&E for, including:

Strains and sprains | minor head injuries | cuts and grazes | Bites and stings | mild burns | skin infections and rashes | coughs and colds | Abdominal pain and many other non-life threatening issues.

The UTC is for non-urgent care

Patients who go to The Royal London Hospital A&E department with non-life-threatening illnesses will be assessed and directed to the UTC, a three-minute walk across the hospital from A&E.

Screenshot 2019-08-13 at 14.25.33.png


The UTC is just one option in the wide range of local healthcare services available. This includes visiting your local pharmacist for advice about treatments without needing to book an appointment, contacting your GP practice for bookable GP services via eConsult, the GP Out of Hours  and GP Extended Access services as well as self-care at home.


How to get an urgent care appt - simply call NHS 111

Appointments can be booked by calling NHS 111.  When calling NHS 111 call handlers, supported by a clinical team, will assess the patient ..

The UTC centre is open 24hrs, 7 days a week, 365 days a year.



Click the image to download the UTC leaflet