The Tower Hamlets Advocacy & Interpreting Service is a free and confidential service aimed at ensuring everyone within the Borough has equal access to primary healthcare through the provision of bilingual advocacy, interpreting, translation and telephone interpreting services.
We also provide other languages including British Sign Language (BSL).
We have a duty to tackle inequalities and improve health outcomes for those with English as a second language as well as vulnerable groups within our communities.
Though the establishment of bilingual support services in many areas was in response to the Government strategy “Access to public services for all”, for boroughs such as Tower Hamlets, Hackney, Newham and other multi-ethnic boroughs, it was a necessity dictated by the size of our ethnic minority population.
The Tower Hamlets Advocacy and Interpreting Service (THAIS) is a free and confidential service for anyone requiring healthcare, who is registered with one of our 36 partner GP practices plus a small group of additional organisations.
For more information on how to use this service, please call the THAIS helpdesk on: 07803 406833.
Mile End Hospital2nd FloorMain BuildingBancroft RoadLondon E1 4DG
Telephone: 07803 406833
We are open 8.30am to 5.30pm with flexibility to meet GP and patient needs.