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Information for General Practices

Booking an appointment at a hub

Locality hubs provide GP and Nurses appointments for urgent or routine primary care services.

Hub appointments can be booked by:

  • a patient's Tower Hamlets GP Practice
  • the Tower Hamlets GP Out of Hour’s (OOH) service


Booking essentials

When booking an appointment it is essential that you include:

  • a patient's NHS number
  • as much information as possible to indicate why the patient is attending the appointment.

Appointments for weekdays

These are booked up to 48 hours in advance

Appointments for weekends

These are booked up to 7 days in advance with the exception to busier hubs where appointments are often embargoed for up 2 to 4 days.



Length of appointments

  • GP appointments are 12 minutes
  • Nurse appointments are 15 minutes

Number of available appointments

  • There are 6 appointments for each weekday session per clinician 
  • There are 16 GP appointments offered at Hub evening sessions (Mon, Wed, Thu and Fri 6:30pm – 10.00pm)
  • On Saturdays, we offer 35 GP appointments per Hub
  • On Sundays we offer 36 GP appointments at East One Health Hub only (between 10.00am - 6:00pm)

Walk-ins not accepted

Patients will NOT be seen if they walk-in to a Hub.

Patients must be booked via either their registered GP practice or the Tower Hamlets Out of Hours (OOH) service.

Please be advised that all four Hubs operate using the same EMIS (EMIS Web Community Version). Therefore, the hub clinicians will have access to Tower Hamlets GP practice registered patient medical notes.